Support

A question, a problem, an idea?

By email

Write to hello@getskydex.com. We usually reply within 48 hours.

Frequently asked questions

“The scan doesn't find anything”

Check that location and motion access are allowed, that you are outdoors, and that an aircraft really is within 30 km (the Radar tab shows you). The app only detects aircraft fitted with ADS-B transponders — the vast majority of commercial traffic.

“Aircraft not yet in the Hangar”

Some aircraft types will join the Hangar in upcoming data waves. Your scan is not counted against you, and your attempt is exactly what helps us decide which types to add next.